Frequently Asked Questions

What is Rhea?
Rhea is a virtual wellness platform offering whole-person postpartum care. We provide expert support across physical recovery, mental and emotional health, identity, relationships, and nervous system regulation all in one place. Rhea is designed to meet mothers where they are, with flexible, mother-first care that fits real life.

Who is Rhea for?
Rhea is for anyone navigating life after birth. Whether you’re weeks, months, or even years postpartum, our services are built to support your evolving needs. At this time, our services are available to individuals 18 years and older.

Is Rhea HIPAA compliant?

Yes. Rhea takes your privacy seriously. We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our platform is designed to meet HIPAA requirements, and any providers we partner with a

e also required to follow HIPAA standards.

For more details, please see our HIPAA Notice of Privacy Practices and Privacy Policy.

Is Rhea a healthcare provider or medical practice?
No. Rhea is not a medical provider and does not offer medical advice, diagnoses, or treatment. While some of our services may involve licensed professionals (such as mental health therapists or physical therapists), engaging with Rhea does not establish a doctor-patient relationship.

Rhea is a wellness platform offering supportive, educational, and preventative care—not medical or emergency care. Any health-related information provided through Rhea is for informational purposes only and is not a substitute for medical advice from your physician or healthcare provider.

You should always consult your doctor or licensed medical provider for any health concerns, diagnosis, or treatment decisions. If you are experiencing a medical or psychiatric emergency, please call 911 or go to the nearest emergency room.

Rhea does not assume any liability for decisions made based on information provided through the platform.

Can I use Rhea in an emergency?
No. Rhea is not equipped to handle emergencies. If you are experiencing a medical or mental health emergency, please call 911 or go to your nearest emergency room immediately.

Do I need a referral to use Rhea?
No referral is needed. You can self-enroll in our services directly through our site.

Is my information private and secure?
Yes. We take your privacy seriously. Rhea adheres to HIPAA and New York State regulations to safeguard your health information. You can read our full [Privacy Policy] and [HIPAA Notice of Privacy Practices] to learn more.

How do I get started?
Simply join our waitlist or sign up when enrollment opens. We’ll guide you through creating your profile and selecting the services that best meet your needs.

How do I book a session?

You can browse and book services directly through our website. We offer both live sessions and on-demand content depending on your needs. After booking, you’ll receive confirmation and instructions via email.

Do you take insurance?

At this time, Rhea is a self-pay service and does not bill insurance directly. We can provide a superbill upon request for you to submit to your insurance provider for potential reimbursement, depending on your plan.

Can I use Rhea if I’m not a new mom?
Absolutely. Motherhood doesn’t have an expiration date—and neither does your right to support. Whether you're newly postpartum or navigating your identity years later, Rhea is here for you.